For your convenience, we have provided answers to some of the most common questions asked of our department. If your question is not answered here, or if you would like a more detailed explanation, do not hesitate to contact us.
Q: What are your department's hours of enforcement?
A: Permits are enforced from 7:00 a.m. - 5:00 p.m. excluding holidays and university closures, although we have traffic officers on campus from 7:00 a.m. - 12:00 a.m. to enforce other rules and regulations.
Q: Where can I park with my GA permit?
A: GA Permits allow parking in any student surface lot. This includes Stadium, Hill Street, Greenwood, App Heights, Mountaineer Hall, APH, State Farm, and Appalachian 105 Lots. If you ever have a question about whether or not you can park in a lot with any permit, please feel free to call us.
Q: Do I need a permit to park during weekends, breaks, holidays, or summer sessions?
A: Permits are not needed to park on campus from 5:00 p.m. Friday evening until 7:00 a.m. Monday morning, unless signs are posted stating otherwise. For most university breaks and holidays, parking is generally open to those without permits, however, if the university is still operating during a class break permit parking may still be enforced. It is always best to check with our office before leaving your car. Summer sessions do require a parking permit, but all of our full year permits are valid from August to August, so if you purchased a permit in the fall it will likely still be valid during the summer sessions. If you are attending summer sessions and did not purchase a permit in the fall, you can stop by our office to see if we have any availabilities (we usually do).
Q: Do visitors need a permit to park on campus?
A: Visitors do not need a permit to park on campus if they park in the Rivers Street parking deck. In order to park anywhere else on campus, visitors will need to obtain a permit from our office or the department they are visiting.
Q: What if I drive a different car to campus than the one I have registered?
A: We allow permit holders to register up to four vehicles on their account at any given time. If you are driving a different vehicle than you have previously registered, we suggest stopping by our office or emailing us to register the new vehicle. If you park on campus with a permit hanging in an unregistered vehicle you run the risk of being issued a citation for "vehicle not registered to permit." If you are driving a rental car, you do not need to take any action as we do not allow for registration of rental cars.
Q: What do I do if I need to load or unload my vehicle during business hours?
A: We distribute 30-minute loading permits, free of charge, from our office to anyone who needs to load or unload their vehicle at any on-campus building (including residence halls) during regular business hours.
Q: When can I purchase a permit?
A: Faculty, staff, and visitors can purchase a permit at any time during the year. Students can purchase a permit during online registration in the summer before fall semester starts. We occasionally have a limited number of student permits for sale at the start of spring semester, but this is not a guarantee. Student summer permits are generally readily available during the summer sessions.
Q: What should I do if my permit is lost or stolen?
A: Please report any instances of lost or stolen permits to our office immediately. We will sell you a replacement permit for $10.
Q: I've just received a disability placard. How do I go about parking on campus with it?
A: To park on campus in disability parking spaces you will need to display both a campus parking permit and a disability placard. Please hang the disability placard on your rearview mirror and place the campus permit on your dashboard so that all numbers are visible from outside the vehicle. Students who receive a disability placard during the school year are eligible to purchase a parking permit valid for the duration of their disability placard so that they may park on campus.
Q: What should I do if my vehicle breaks down on campus property?
A: Please report any instances of broken down vehicles to our office immediately, otherwise we will assume that you have intentionally left your vehicle in this area. If you notify our office, we can allow time for you to solve your situation instead of immediately ticketing and/or towing your vehicle.