Frequently Asked Questions

For your convenience, we have provided answers to some of the most common questions asked of our department. If your question is not answered here, or if you would like a more detailed explanation, do not hesitate to contact us.

General

Visitors

Permits

General

Q: What are your department's hours of enforcement?

A: Permits are enforced from 7:00 a.m. - 5:00 p.m. excluding holidays and university closures, although we have traffic officers on campus from 7:00 a.m. - 12:00 a.m. to enforce other rules and regulations.

 

Q: How should I utilize the accessible parking spaces on campus?

A: For more information about accessible parking, check out our Disability Parking page.

 

Q: What do I do if I need to load or unload my vehicle during business hours?

A: We distribute 30-minute loading permits, free of charge, from our office to anyone who needs to load or unload their vehicle at any on-campus building (including residence halls) during regular business hours.


Q: Where can students park?

A: See parking maps here. A valid parking permit is required.  After 5:00 p.m. and on weekends, we lift the gates to most restricted parking areas and students can park in those lots. Always be mindful of signage, as events and other circumstances can change, and some spaces remain restricted at all times.

 

Q: What should I do if my vehicle breaks down on campus property?

A: Please report any instances of broken down vehicles to our office immediately, otherwise we will assume that you have intentionally left your vehicle in this area. If you notify our office, we can allow time for you to solve your situation instead of immediately ticketing and/or towing your vehicle.

 

Q: How can I find out more about parking regulations?

A: All persons registering a vehicle for parking at Appalachian State University are encouraged to read the Parking & Transportation Regulations Manual as soon as possible. These regulations are designed to enhance the safety and welfare of the entire campus community.

 

Q: I'm bringing my bicycle to campus. Where can I park it?

A: University Recreation offers free repair stations, pumps and racks across campus.

 

Q: I've just received a disability placard. How do I go about parking on campus with it?

A: To park on campus in disability parking spaces you will need to display both a campus parking permit and a disability placard. Please hang the disability placard on your rearview mirror and place the campus permit on your dashboard so that all numbers are visible from outside the vehicle. Students who receive a disability placard during the school year are eligible to purchase a parking permit valid for the duration of their disability placard so that they may park on campus.

 

Q: I want to back into my parking space. How can I do so without getting a citation?

A: Those who wish to back in and pull through parking spaces must purchase a front vanity plate. The cost is $15.  Backing in or pulling through without a registered plate visible to the driving path will result in a citation.

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Visitors

Q: Do visitors need a permit to park on campus?

A: Visitors do not need a permit to park on campus if they park in the Rivers Street parking deck. In order to park anywhere else on campus, visitors will need to obtain a permit from our office or the department they are visiting.

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Permits

Q: When can I purchase a permit?

A: Faculty, staff, and visitors can purchase a permit at any time during the year. Students can purchase a permit during online registration in the summer before fall semester starts. We occasionally have a limited number of student permits for sale at the start of spring semester, but this is not a guarantee. Student summer permits are generally readily available during the summer sessions.


Q: Do I need a permit to park during weekends, breaks, holidays, or summer sessions?

A: Permits are not needed to park on campus from 5:00 p.m. Friday evening until 7:00 a.m. Monday morning, unless signs are posted stating otherwise. For most university breaks and holidays, parking is generally open to those without permits, however, if the university is still operating during a class break permit parking may still be enforced. It is always best to check with our office before leaving your car. Summer sessions do require a parking permit, but all of our full year permits are valid from August to August, so if you purchased a permit in the fall it will likely still be valid during the summer sessions. If you are attending summer sessions and did not purchase a permit in the fall, you can stop by our office to see if we have any availabilities (we usually do).

 

Q: What if I drive a different car to campus than the one I have registered?

A: We allow permit holders to register up to four vehicles on their account at any given time. You can only park one of these vehicles on campus at a time.  If you are driving a different vehicle than you have previously registered, we suggest stopping by our office or emailing us to register the new vehicle. You can also log in to your Appalnet account and register the vehicle.  If you park on campus with an unregistered vehicle you run the risk of being issued a citation for "vehicle not registered to permit."   If you are driving a rental car, you do not need to take any action as we do not allow for registration of rental cars.

 

Q: Where can I park with my GA permit?

A: GA Permits allow parking in any student surface lot. This includes Stadium surface lot, Hill Street, Greenwood, App Heights, Mountaineer Hall, APH, State Farm, Top of the Rock, Softball lot, Bowie/Eggers, Bodenheimer A, B and C, University Hall and Appalachian 105 Lots. If you ever have a question about whether or not you can park in a lot with any permit, please feel free to call us.

 

Q: Can I receive a refund for my parking permit?

A: Student may request a prorated refund if you will not be returning to campus in the spring by March 31.  For a prorated refund to your student account please stop by the Parking Office to request a refund.   Faculty & Staff permits may canceled at any time and payroll deduction will be terminated. Note: parking pass refunds are prorated by the month.

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