Citations & Fines

Enforcement

Parking permits are enforced starting at 7:00 a.m. and ending at 5:00 p.m. in most lots. There are signs posted at the entrance of each lot explaining what permit is needed and what hours it is to be enforced. Our department has traffic officers on duty from 7:00 a.m. - 12:00 a.m. each weekday. Though permit enforcement ends with the business day our second shift officers stay late to enforce other regulations and helps with events.

Viewing Your Citation History

To view your citation history you will need to use the following procedure:

  • Log into Appalnet account.
  • Go to Student (or Employee) tab.
  • Go to Parking Registration System.
  • If not logged in, click Login in the upper right hand corner and log in using your Appstate credentials.
  • Go to Tickets in the righthand navigation box. 
  • Click View All Tickets in the upper left side of the page.
  • This will show all citations currently on your account, depending on when they were issued they may or may not be billed to your student account yet. 
  • You can also search for citations by typing in the vehicle plate number or citation number in the search bar on the Tickets page. 
  • If you do not see the citation you are looking for on your account, it is possible that the vehicle has not been identified to your account. Please contact our office about adding vehicles or citations to your account.

Paying Your Fine

Students—

Student citations will not be charged to the student account until the fourteen-day appeal window has closed. This prevents students from having to pay an entire fee while waiting for their appeal to be ruled on. Once the appeal window has closed, or the appeal has been ruled on students can pay their citations online via their Appalnet account using the following procedure:

  • Log into Appalnet account. 
  • Go to Student tab.
  • Go to Billing and Payment Center by Touchnet.
  • Here you will see your current balance and will be able to follow prompts to make payments.
  • Click View Activity to see a charge by charge breakdown of your student account. 

Students can also pay their parking fees in person at the student accounts counter located on the second floor of the John E. Thomas (JET) building on Rivers Street.

Faculty/Staff—

All faculty and staff traffic charges will be deducted from the employee’s payroll. This includes both citation and permit charges.

Visitors—

As a courtesy, we waive one citation per person during their visit to our campus. Visitors who received citations during their visit should either mail or bring to our office a copy of the citation, their vehicle registration, and their driver’s license. Once we have recorded this information, we will gladly waive the citation for you. After the first citations, all campus visitors can pay citation fees on the second floor of the John E. Thomas (JET) building at the student accounts counter.

Appealing Your Citation

All students and employees are welcome to enter an appeal for any citation received within fourteen days of the citations issued date. An appeals hearing officer will review and rule on appeals in the order in which they were received. This process generally takes two to four weeks after the appeal is submitted, but may take longer according to the appeals hearings officer’s schedule. Appeals can be entered online via the Appalnet account using the following method:

  • Log into Appalnet.
  • Go to Student or Employee tab.
  • Go to Parking Registration System.
  • If not logged in, click Login in the upper right hand corner and log in using your Appstate credentials.
  • Go to Appeal Ticket. 
  • If the citation you want to appeal is not displayed under Eligible Tickets to Appeal, lookup the citation by entering the citation number or license plate number associated with the citation.
  • Click on Appeal next to the citation.
  • Ensure that all of your information is correct, and enter your appeal comments at the bottom of the page in the Reason field. 
  • Agree to terms and conditions.
  • Submit your appeal.
  • Once your appeal has been ruled on, you can return to this portal to see any comments the appeals hearing officer may have left you along with the outcome of your appeal. To view the ruling and comments in the portal, go to Tickets and click View All Tickets in the top right hand corner of the page. A list of your citations will appear, click View next to the ticket you have appealed. The system will display the details of your ticket including any appeal ruling or outstanding fine.